ozsupport@choruscall.com
1800 98 88 98
+61 7 3036 8188
Level 8, East Tower
410 Ann Street
Brisbane QLD 4000
Video Conferencing Room Hire is charged in full for the times reserved, then in 15 or 30 minute increments depending on venue booked. The venue is only guaranteed for the times confirmed by Chorus Call for your reservation.
Dialling out from this venue may incur additional charges, please request a quote based on the connection time of your call.
Cancellations with less than 48 hours notice will be charged a fee of 50% of total booking charges. Cancellations with less than 24 hours notice will forfeit 100% of all booking costs. Additional cancellation fees apply for booked catering or auxiliary equipment.
Please contact ozvideo@choruscall.com or Call 1800 98 88 98 for additional information. Thank you for choosing Chorus Call Australia.
Support will be provided on all video hardware solutions purchased through Chorus Call Australia covered by a manufacturer’s warranty. A Level 1 Assessment will be conducted to diagnose the issue. If the issue is determined to be a hardware fault and the unit is covered by a manufacturer’s warranty, support will continue until the issue is rectified. If the issue is determined to be related to the customer’s network, associated systems, or if the unit is not covered under warranty, a quote will be provided on the expected cost of support. Remote support is commonly used for software commissioning or unit configuration via a secured remote access on a local computer. On-Site Support is also available with a service technician for which a Call Out Fee will apply (min 2 hours).